I give basil resale delaware 4 stars not because of customer service or pricing of their vehicles because kire was the best at taking care of everything i walked in by foot and drove out on wheels the same day great experience as far as service thats pretty great too. My only issue was they weren't able to find out what the issue wass with my radio of shuts on and off/ still does till this day, they did give me an option of taking my issue to be addressed some where else just wish it was something they could of taken care of other than that love them dont hesitate to go in and get you a car.
I contacted Basil Resale on Delaware in Buffalo in regards to looking for a "new / used" truck. I spoke with Joe Basil III and let him know what I had for a trade and what I was looking for. Joe immediately set me up with his best salesman Kire. Between the two of these Cats they worked diligently to find me exactly what I was looking for!! Not even to mention the work did to make my trade worth while and seamless was amazing!! I went in on a Saturday made the deal and in a few short hours I left for home with my Ford F150 happy as can be. Joe and Kire had advised me that they would make arrangements to have my truck picked up for the remote starter, oil change and a couple of minor adjustments. In a day or so I had a loaner vehicle and my truck was whisked away and returned to me all set to go!! Joe and Kire are a team and force to be reckoned with!! Smart, straight shooting, honest General Manager and Salesman!! Thanks Joe and Kire for the hard work!!! Tommy P
Service is good. I'm satisfied.
Very fast, friendly service.
Got Inspection and oil change very fast service. Service was excellent.
Joe and his team are amazing!!! They go above and beyond for their customers.
Joe Basil III and his entire team were outstanding!!! Joe worked hard to get the deal done.
They were personable and friendly and very nice. I would absolutely recommend them to my friends and family. They were very patient with me. Thank you!
Kire was extremely helpful and informative. The best customer service I’ve had in years and got me in my new car in just 3 days (and I’m including Sunday). Any future cars I get, I’d definitely come back here if I can. And I definitely recommend Kire to anyone that’s searching for a car!
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